We are here around the clock
Spinfin Casino support: live chat open around the clock, support@spinfin.com for documents and withdrawals, and a personal manager from VIP Level 3.
Our live chat never closes, and support@spinfin.com is there for anything that needs a written record. From VIP Level 3 a personal manager looks after your account.
How to reach us
| Channel | Hours | Best for |
|---|---|---|
| Live chat | around the clock | bonuses, deposits, your counter |
| support@spinfin.com | documents, withdrawals, breaks | |
| Personal manager | VIP Levels 3 to 5 | personal offers and limits |
Scroll horizontally to see the full table
We do not run a phone line.
For a quick answer
- Give us the e-mail on your account and the deposit time and amount.
- Name the bonus and say whether you claimed it before betting.
- Attach a screenshot.
- One question per message.
What you ask us most
- Bonus missing: claim it before you bet; write to us about a reload before betting.
- Spins missing: daily batches, twenty-four hours each.
- Withdrawal pending: up to three business days after verification.
- Limit reached: your VIP level sets the daily and monthly limits.
Frequently asked questions
Yes, around the clock.
Through your account or to support@spinfin.com.
VIP Levels 3, 4 and 5.
No, chat and e-mail only.